All orders placed by 1 pm (Monday to Friday) are processed and dispatched on the same day.
Orders placed after 1 pm or on weekends and bank holidays will be processed the next
working day.

While we strive to ensure the fastest delivery times, please note that standard delivery
typically takes 2-4 working days, while First Class delivery usually takes 1-2 working days.

However, delivery times may vary, especially during peak periods.
We use Royal Mail for all deliveries. While we do our best to ensure timely deliveries, we are
not responsible for any delays caused by Royal Mail or other third-party shipping partner.

Once your order has been dispatched, you will receive a confirmation email with tracking
information (if applicable) so you can follow your order's journey.

If your order has not arrived within the expected timeframe, please contact our customer
service team at info@toetallysocks.co.uk with your order number, and we will do our best to
assist you.

Please ensure that your shipping address is correct before completing your order. We are not
responsible for orders delivered to an incorrect address provided by the customer.

Thank you for shopping with us! We appreciate your business and are committed to
providing you with the best service possible.